Food and Beverage

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In order to assure the safety and quality of products and to meet governmental standards, companies in the Food and Beverage industry must control their processes with rigorous testing and inspection. This control must offer retrospective analysis, but must also be proactive. A crucial component in each instance is the Laboratory Information Management System (LIMS). An effective quality system is centered on a flexible and responsive testing protocol, the data from which is used to monitor and improve processes, as well as to form a historical record of compliance with internal and external standards and regulations. LabWare LIMS enables customers to establish, enforce and monitor an inspection and production process in a rapidly adaptable system. It provides for the collection and dissemination of test and standards data from and to all parts of the enterprise, and forms the backbone for traceability of quality data.

The system functions equally well in centralized or decentralized deployments, and offers a variety of tools for synchronizing and controlling business rules and data definition across a distributed enterprise. In order to facilitate integration of the entire supply chain, LabWare has formed partnerships with key software providers. Our experience with companies like SAP, Waters, Documentum, and JD Edwards creates an opportunity for increased automation and cohesion across the entire enterprise.

Our customers benefit from a high degree of investment protection. LabWare LIMS adheres to technology standards yet avoids brand dependencies. As a result, our solutions are hardware, operating system and database independent. The LabWare LIMS Client runs on any contemporary MS Windows variant, the Server component may be installed on anything from Windows to UNIX to Linux, and it may utilize any relational database from Oracle to SQL Server to DB2.

Industry surveys grade LabWare highest in overall value for good reason. Our product packaging and licensing are straightforward, and are based on a comprehensive single license without the complexity and inflated cost associated with optional modules and plug-ins. Capabilities such as shelf-life stability, lot management, instrument integration, analyst training and certification, reagents inventory, and instrument calibration and maintenance are all included in an integrated and highly configurable package. LabWare then provides a full range of training and consultative services to assist in adapting the system to conform to and enhance your business processes, all accomplished without any invasive changes to the software. As a result, your system is ready for productive use more quickly, and may be implemented more effectively.

LIMS is a mission critical application within your business, and LabWare recognizes that implementation of your LIMS is a rewarding yet demanding process. Our goal with every customer is to assure long-term success and payback. This is accomplished not only with the project services just described, but also through the provision of a strong after care program. Our customers benefit from an aggressive program of product improvement, as well as from a responsive technical support service. Revisions and enhancements are made available periodically based on a modular release methodology, enabling customers to add to the utility of their installed systems with minimal validation burden or disruption to their ongoing operations. Technical support is offered through a consistent and cohesive global support channel, and includes LabWare experts available by telephone as well as on-line resources accessible over the web.