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Successful LIMS implementations require more than a great product. LabWare offers a full complement of services to support customers throughout the project life cycle. In addition to support provided directly by LabWare, we enable sharing of expertise between our customers. Since LabWare LIMS is configuration driven and includes all functionality in the base product, our customers can relate to each other from a common point of reference. This philosophy of transparency, with free flow of knowledge, truly empowers users, and makes them part of a global community.