 LabWare University Customer Training Classes
All LabWare Implementation Projects begin with training for the customer’s team who will be configuring LabWare LIMS to meet the business needs and requirements. There are principally three constituency groups on the customer's side that make up the total community of users who will interact with the LIMS. The LabWare training program is designed to provide each of these various constituencies with the skills they need to perform their responsibilities effectively. Following are the constituencies that typically make up the LIMS community:
Group 1 : LIMS Administrators and other personnel responsible for configuring and maintaining LIMS.
Group 2 : Key users and other personnel who are active participants in the implementation, and who are responsible for providing the first line of support after production system goes live.
Group 3 : End users who use the system, but who have little involvement in the implementation of the LIMS.
Basic Training Program:
The basic training program applies to all LIMS projects. It consists of a weeklong, classroom-style training course at the LabWare University or at the customer’s site, followed by mentoring and knowledge transfer.
LIMS Administration Training Course
The LIMS Administration training course is a week-long training program that is attended by all team members who participate in the configuration aspects of the LIMS. At a minimum, this includes those individuals who are designated to become the administrators of the LIMS after it is installed for production use. We also recommend this class for the key users and subject matter experts who will have significant input into the implementation process. In regulated environments, we also recommend this class for those individuals who will be responsible for validation activities.
Mentoring and Knowledge Transfer
The implementation project continues under the technical leadership of one of our certified implementation consultants. Your team members receive on-the-job, hands-on training throughout the project life cycle. Our consultant mentors the team while continuing to tackle some of the more complex parts of the implementation. This relationship continues until the customer is ready to move the LIMS into production. By that time, the customer has become self-supporting and may need relatively little on-site consulting.
Advanced Training Program:
A number of advanced training courses are offered by the LabWare University. These courses provide in-depth training in individual areas of LabWare LIMS. Whereas the basic program focuses on wide coverage of many topics, the advanced program focuses on deep coverage of individual topics. Advanced courses are usually attended only by those individuals who will be responsible for maintaining the LIMS after production startup.
Advanced Configuration using LIMS Basic
LIMS Basic is the embedded macro scripting language that may be used for defining calculations, event triggers, and automation scripts within LabWare LIMS. The language was designed to be intuitive and easy to understand by anyone who has only a minor amount of prior programming or scripting experience. Nevertheless, the language offers a large number of advanced capabilities and has several hundred built-in functions and keywords. This training class is designed to cover these advanced capabilities in significant detail.
Instrument Integration using LabStation
LabStationTM is LabWare’s software for interfacing instruments directly to LIMS. It can be used to collect data from virtually any instrument that provides RS-232 output, result file output, or NuGenesis Unify/Vision integration. The LabStation training course consists of a review of the application functionality, concepts, and hands-on integration of instruments.
Using the LabWare LIMS Stability Manager
Stability is the process of testing samples over a period of time in order to determine how the material might be affected by storage under various conditions. LabWare offers a training course that provides in-depth training on this important specialty area of the software.
Advanced Report Development using Crystal Reports
LabWare LIMS provides advanced reporting capabilities via the use of the Crystal Reports software product. Reports are designed using the Crystal Reports toolset, and can be executed from within LIMS via a seamless interface. Crystal Decisions, the supplier of the product, offers three levels of training classes via a network of independent training firms. LabWare recommends the Level 1 class for anyone who wants to develop LIMS reports but does not have prior report development experience.
Statistical Quality Control (SQC) using NWA Quality Analyst
LabWare LIMS provides advanced charting and trending capabilities via an integrated version of Northwest Analytical’s Quality Analyst software product. In order to help our customers get the most out of this capability, LabWare offers an SQC class that was developed by NWA and is taught by one of their trainers.
Online Educational Materials
Many training materials are available on our support web site. These materials provide a means for customers to continue their LabWare LIMS education at their own pace and in a sequence that best fits their needs. The content of the web site is maintained and updated on an ongoing basis |