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 The highly regulated pharmaceutical manufacturing environment is a very demanding one for LIMS systems. They must offer all of the functional characteristics necessary for a strong return on investment, and must also provide the additional capabilities necessary to satisfy regulatory compliance. LabWare LIMS has established itself as the premier product in this market segment. Through a customer-focused approach to product enhancement, and a very efficient development environment, LabWare offers this broad range of capabilities in a proven and integrated application product.
LabWare LIMS provides everything from simple sample registration and tracking to lot dispositioning and product genealogy. It is designed for use in labs of all sizes, and is particularly well suited in cases where the goal is to deploy a common global LIMS model.
LabWare has led the industry in delivering the features required to meet electronic signature and electronic record standards. The system fully satisfies 21 CFR Part 11 regulations and offers all of the security, auditing, authentication and approval controls necessary to attain compliance.
The system functions equally well in centralized or decentralized deployments, and offers a variety of tools for synchronizing and controlling business rules and data definition across a distributed enterprise. In order to facilitate integration of the entire supply chain, LabWare has formed partnerships with key software providers. Our experience with companies like SAP, Waters, Documentum, JD Edwards and NuGenesis creates an opportunity for increased automation and cohesion across the entire enterprise.
Our customers benefit from a high degree of investment protection. LabWare LIMS adheres to technology standards yet avoids brand dependencies. As a result, our solutions are hardware, operating system and database independent. The LabWare LIMS Client runs on any contemporary MS Windows variant, the Server component may be installed on anything from Windows to UNIX to Linux, and it may utilize any relational database from Oracle to SQL Server to DB2.
Industry surveys grade LabWare highest in overall value for good reason. Our product packaging and licensing are straightforward, and are based on a comprehensive single license without the complexity and inflated cost associated with optional modules and plug-ins. Capabilities such as shelf-life stability, lot management, instrument integration, analyst training and certification, reagents inventory, and instrument calibration and maintenance are all included in an integrated and highly configurable package. LabWare then provides a full range of training and consultative services to assist in adapting the system to conform to and enhance your business processes, all accomplished without any invasive changes to the software. As a result, your system is ready for productive use more quickly, and may be validated more effectively. To help in this key area, LabWare offers product test scripts along with IQ, OQ and PQ validation services.
LIMS is a mission critical application within your business, and LabWare recognizes that implementation of your LIMS is a rewarding yet demanding process. Our goal with every customer is to assure long-term success and payback. This is accomplished not only with the project services just described, but also through the provision of a strong after care program. Our customers benefit from an aggressive program of product improvement, as well as from a responsive technical support service. Revisions and enhancements are made available periodically based on a modular release methodology, enabling customers to add to the utility of their installed systems with minimal validation burden or disruption to their ongoing operations. Technical support is offered through a consistent and cohesive global support channel, and includes LabWare experts available by telephone as well as on-line resources accessible over the web. |