LabWare Agent - Lab Connectivity with Network Security

LabWare Agent

Strong Network Security Without Sacrificing Connectivity

→ Modern laboratories need strong network security without sacrificing connectivity.

→ LabWare Agent is a lightweight application deployed within the laboratory network that securely connects LabWare LIMS with instruments, label printers, files, local services, and other resources operating on protected or isolated networks.

→ The Agent enables bidirectional communication while allowing laboratory resources to remain within the network environment designed to protect them.

How It Works

LabWare Agent acts as a secure bridge between the laboratory network and the LabWare LIMS environment.

Communication between LabWare LIMS and the local Agent uses MQTT (Message Queuing Telemetry Transport), a lightweight, open-standard publish/subscribe messaging protocol widely used for machine-to-machine and Internet of Things communications.

An MQTT broker manages the messaging layer between LabWare LIMS and LabWare Agent, allowing information to move securely between environments without requiring laboratory devices themselves to be directly accessible from the LabWare LIMS environment. LabWare provides and manages the broker for SaaS deployments. Customers opting for other deployment options provide their own MQTT broker.

LabWare Agent and LabWare LIMS securely transmit data by publishing encrypted messages over TLS to an authenticated MQTT broker. Messages flow in both directions, but the Agent always initiates its connection to the broker and never accepts incoming connections, so no inbound firewall ports need to be opened.

Laboratory Instruments

Exchange data between laboratory instruments and LabWare LIMS.

Printers

Print to label and document printers located on protected networks.

Files & Network Resources

Reach the files and network resources your laboratory workflows require.

Other Systems & Devices

Give other laboratory systems and devices controlled connectivity with LabWare LIMS.

Ready to Connect Your Laboratory?

Talk with us about how LabWare Agent can securely connect your instruments, printers, services, and other laboratory resources with LabWare LIMS.

	LabWare Bioanalysis LIMS	ThermoFisher Watson LIMS
In Vivo PK Studies
Protocol Based Study Design
Define groups, subjects, timepoints, matrices, etc.
Automated configurable study naming

LabWare LIMS Review - ALFAPARF Italy

LabWare LIMS has revolutionized our work opening up technological innovations not possible before.

Andrea Lucca

Procurement Category Manager

★★★★★

LabWare LIMS Review - Mitsubishi Chemical

The customization built into LabWare is amazing and the system is robust and versatile.

Neiman Eaton

Business Quality & Logistics Manager

★★★★★

LabWare LIMS Review - Merck

The LabWare platform is highly flexible to accommodate nearly any lab process in any industry.

Jason Gardner

Associate Director

★★★★★

LabWare LIMS Review - Tyson Foods

After 18 years of using LabWare, I am totally happy with it. We never have any bugs and it is robust enough to meet all our needs.

Harry Mock

Laboratory Director

★★★★★

LabWare LIMS Review - Zinpro

Labware LIMS does everything we need and more. We like the ability to customize and the support has always been top notch!

Matt Meyer

Sr. Mgr, IT Business Applications

★★★★★

LabWare LIMS Review - Intas Pharma India

LabWare is a user friendly application. It is easy to configure, interface to QC instruments, and has good support.

Dr. Milind Dagadu More

Senior Quality Manager

★★★★★

LabWare LIMS Review - EPA Ireland

I would have no hesitation in recommending LabWare LIMS/ELN to anyone else. It's not the cheapest (but still the best).

Kevin Kelleher

Sr. Scientific Officer

★★★★★

Load more

3 min read

Exploring AI for Water Quality Analysis: LabWare in Action at Wetterskip Fryslan

At the LabWare 2026 European Customer Education Conference in The Hague, Theo Boersma from Wetterskip Fryslan and Karel...

4 min read

LabWare 2026 China CEC: Customers, Compliance & Community in Changsha

Attendees at the LabWare 2026 China CEC in Changsha On September 20, 2026, the LabWare China Customer Education...

3 min read

How Sanofi is Accelerating Global Laboratory Deployment with LabWare

Standardization can be challenging within a single laboratory. Extending the same operating model across dozens of...