LabWare LIMS & ELN Technical Support Page | Click HERE for Portable Disease Surveillance Lab Support Page

See what customers are saying about LabWare Support: https://www.techvalidate.com/portals/labware-customer-support

Looking for Training ?
  • You must have a support account to register for training. If you do not, use the "New User Registration" link below to request a username and password. Once you receive your log-in credentials, select the "Customer Support Log-in" link to log into our support website, then select the "Training" link.
For technical support, please use one of the following access points:
  • Send an email to one of the regional support addresses listed in the table below.
  • Phone a regional support desk using a number from the list below.
  • Log into the customer support web page using the Log-in link below.
  1. Support Log-in
    Access our support web site.

  2. Request a support account
    Click here to request a username and password to access our technical support web page.

  3. Status of my Account
    Click here if you have submitted a request and have not received your access information and would like to view the status of your account.

  4. Can't access your account?
    Use this link to recover your username or recover or reset your password.

Support phone / eMail access

Support Region
Phone / Fax
eMail
Hours & Holidays
North America
Tel: +1 302 661 2345
Fax: +1 302 658 7894
Latin America

Europe
Tel : +44 (0)161 927 5600
Fax: +44 (0)161 927 5601
South Africa
Asia Pacific
Tel: +61 (0) 3 9380 7719
Fax: +61 (0) 3 9499 7366
Middle East
Tel: +971 4 551 9295
Fax: +971 4 551 9298