SaaS LIMS for Municipal Water Utility Testing & Compliance

This article details the difference.

In summary, LabWare SaaS LIMS is cloud-hosted and accessible on any browser on any device. It contains the same rich feature set as the original LabWare LIMS and comes fully validated with pre-configured best practice workflows enabling rapid deployment. LabWare SaaS LIMS is best suited for small-medium sized testing environments who want the power, compliance, and efficiency of LabWare but need the system up and running quickly and affordably.

All LabWare products are complemented by a dedicated support team, available at all times. Customers communicate with a single point of contact, regardless of whether the issue is related to the infrastructure or the solution. Proactive monitoring is used to detect and resolve problems before they occur.

LabWare SaaS products include a 99.5% availability guarantee, to ensure continuous access to the system around the clock. Our infrastructure is optimized for the LabWare products, in order to provide the user with a responsive and reliable experience.

Yes. LabWare is deployed in many large and small companies that are regularly audited. It is a trusted provider to companies under the most stringent regulatory scrutiny and contains functionality that meets the most recent requirements and guidelines for data integrity.

Customers populate easy-to-use spreadsheets which LabWare then uploads into the system.

LabWare releases upgrades twice a year, each fully validated before deployment. Customers receive at least 30 days' notice, including details on new features. During this time, they can perform additional validation if needed.

Yes, every test result in LabWare is assigned a unique identifier, ensuring full traceability and data integrity.

As a customer, you can grant access to anyone, anywhere, and at any time.

LabWare supports instrument integration and includes functionality for managing and recording instrument performance checks.

LabWare WATER is a cloud compliance platform built for small and mid-size municipal water utilities. It manages the full water quality compliance workflow in one connected system: sampling schedules, chain of custody, in-house and contract lab testing, results review, compliance reporting, and audit-ready documentation. It replaces the spreadsheets, paper forms, and manual processes that most utilities currently use to manage their compliance programs.

Yes. LabWare WATER was designed specifically for small and mid-size municipal water utilities. It delivers enterprise-grade compliance management in a cloud platform priced and configured for utilities that do not have large IT departments or technology budgets. LabWare's global platform experience is built in, without the cost and complexity of a full enterprise LIMS deployment.

Implementation time for LabWare WATER can be under 30 days. Contact LabWare to discuss a specific timeline based on your utility's size and testing program.

LabWare WATER avoids significant startup costs and time while delivering industry-leading functionality. Customers receive the most up-to-date version of LabWare WATER as part of their monthly subscriptions, avoiding complex and costly upgrade projects. Select the "Request Pricing" above to get started on your quote.

LabWare WATER is built to support compliance with EPA drinking water regulations and TNI (The NELAC Institute) laboratory standards. It is designed to help utilities meet the sampling, testing, documentation, and reporting requirements established under the Safe Drinking Water Act and associated EPA rules.

LabWare WATER is a SaaS LIMS that can be used as a gateway to a fully customized solution, taking advantage of the technology to be operational in weeks rather than months and, if needed, converting it to a customized LabWare installation specific to customer needs, giving new customers the best of both worlds.

Yes. LabWare WATER supports in-house testing, contract laboratory testing, and hybrid approaches where some testing is done internally and some is sent to a contract lab. Chain of custody, sample tracking, and results management work across all three models within the same system.

Spreadsheet-based compliance programs scatter information across multiple files, paper forms, email threads, and personal calendars. When a regulator asks a question, the answer may take hours to assemble. When a sampling deadline passes, nobody knows until it is already overdue. LabWare WATER keeps sampling schedules, chain of custody records, lab results, and compliance reports in one system, so information is always current, always traceable, and always retrievable in minutes rather than hours.

Regulatory agencies require COC documentation to verify the integrity of water quality data. LabWare WATER generates digital chain of custody records at the point of collection and maintains them through testing and reporting, eliminating paper forms and ensuring documentation is complete and retrievable.

LabWare WATER manages monthly, quarterly, annual, and event-driven sampling schedules in one place. The system tracks what is due, what has been collected, and what is overdue, and flags approaching deadlines so compliance staff do not need to rely on personal calendars or manual tracking to stay current with regulatory requirements.