Company Description
LabWare is a leading Laboratory Informatics Company, supplying, installing, and maintaining the LabWare Laboratory Information Management System (LIMS) and Electronic Laboratory Notebook (ELN) to laboratories in more than one hundred twenty-five countries.
For more information, go to www.labware.com
Job Description
As a member of the Services Team, you will undertake a range of assignments. For new installations, you will work with the client’s project team to ensure a successful outcome. This will mainly be Configuration work using our LIMS / ELN software. For existing installations, you will help customers manage and extend their systems by providing services such as functional enhancements, rolling out to new sites, and Line 2 / Line 3 services.
You will be expected to comply with our QA system and Consultant Certification process.
We are looking for LIMS / ELN professionals with an exceptional track record of at least 2-5 years in a significant leadership role involving LIMS / ELN or Laboratory-linked technology.
The values we look for in our Consultants are:
- Great character: Self-motivated; Drive to deliver great projects on time and on budget; Ability to work effectively both independently and as part of a small, smart team.
- Professional development: Strong desire to build a long-term career with LabWare; Willingness to keep on learning and developing new skills as technology changes.
- Excellent communication and “people” skills: Ability to articulate complex technical issues to various audiences; Ability to influence and build consensus.
Responsibilities
- Interface with customers to gather User Requirements
- Configuration and deployment of LabWare Solutions Suite
- Implement interfaces with external applications
- Implement instrument integration with LabWare Solutions Suite
- Develop and maintain superior LabWare product knowledge - Ability and willingness to work independently and with a team - Train and mentor other consultants
Mandatory Skills
- Bachelor’s degree or higher, in Informatics or Science
- Configuration of LabWare LIMS and ELN products (or other LIMS / ELN products)
- Databases (Oracle, SQLServer), SQL, LIMS Basic programming, XML, HTML, Crystal Reports.
- Understanding of programming, proficiency in at least one language
- Laboratory instrument interfacing, ERP systems interfacing.
- Server-based architecture, Web deployments, Citrix deployments, web services.
- Adept in self-learning - Attention to detail - Excellent organizational, time management and follow-through skills - Self-motivated
- Fluent in French and English (verbal and written)
Salary and Career Progression
We offer a benefits package and salary in line with remuneration in the IT industry. LabWare invests heavily in the continuous professional development of its consultants. A key part of the role is to contribute to the ongoing development of our European Team. Successful consultants will progress to more senior roles with related salaries.
