Why Hospitals, Public Health, and other Healthcare Labs Trust LabWare LIMS

• Simplifying Laboratory Workflow

  LabWare's flexible workflow tools automate clinical test order processing through the entire order life cycle.

  LabWare’s configurable order management, specimen collection, and accessioning tools address various situations, including manual order entry, CPOE via an automated interface with HIS or EMR, interface with another LIS, and import of batch order files. Other integrated features include sample collection/phlebotomy, built-in tools to capture ICD-9/10 codes with medical necessity checking, recurring orders, cloning and merging orders, double data entry, question forms, and label printing.

  Use quality management tools, including configurable Westgard rules, multi-level Levey-Jennings plots, and standard and reagent management of supplier details, lot numbers, and expiry dates. LabWare also has interfaces established to third-party quality control management systems, such as the Bio-Rad Interlaboratory Program and Randox Acusera.

  LabWare’s plate management and Electronic Laboratory Notebook (ELN) modules work together seamlessly to streamline and automate the preparation and testing of multi-well plates for a variety of workflows (ELISA, DNA extraction, sequencing).

  Reports are created according to the preferences of the recipient, the format/template for preliminary and final reports, units, delivery time, and mode of delivery.

  The integrated Contact Manager module provides an automated phone queue for streamlined management and documentation of all follow-up communications to clinicians regarding orders and test results. 

  The Patient Manager module provides convenient access to all available laboratory test/result data, encounter details, charges and billing information, attached documents and files, clinical history, and demographic details, including family relationships.

  The integrated Charge Manager module accumulates charges to invoices and accounts according to contracts and accounts defined for the submitting organization. Invoices can be reviewed, adjusted if necessary, printed, and closed as per the contract's requirements. Other features include volume discounting, managing local tax requirements, and multiple currencies for pricing and invoicing.

• Powerful Laboratory Management Tools

  LabWare streamlines the effort involved with creating or modifying analytical methods with flexible test catalog setup capabilities, including:

  • Version-controlled definition of test methods, including automated calculations, interpretations, and reportable flags
  • Integrated tools to map tests to LOINC codes and results & organisms to SNOMED codes
  • Results conversion to address the conditional determination of appropriate reporting units
  • Test and laboratory-specific rules for auto verification, turnaround time, and sample stability criteria
  • Configurable and version-controlled reference range manager which allows user-defined parameters, text-based limits, test notes, and delta checks by percentage or absolute and custom delta calculations
  • LabWare’s powerful Rules Manager enables the lab to create and manage conditional logic for flagging, alerts, reflexes, comments, auto verification, and reporting units.

  LabWare LIMS includes the following workflow management tools that help laboratories improve customer service, streamline laboratory operations, maintain regulatory compliance, and conduct clinical research.

  • Scheduling tools for scheduling of patient appointments as well as lab resources such as equipment and rooms
  • Configurable flags that can be applied manually or through automated rules to patients, samples, and orders for cancer team review, research, and other follow-up actions
  • Supplier management, lab supply request and fulfillment management, and lab supplies inventory tracking
  • Recipe, formulation, and QC tools for media and reagent preparation
  • Analyst training and certification, including course scheduling
  • Document management tools, including workflow, check-in, and check-out functionality
  • The Project Manager provides the capability to manage samples and testing campaigns for outbreaks, disease surveillance, and clinical research.

• Interoperability Tools - HL7 & Web Services

  LabWare can easily interface with other enterprise information systems such as Health Information Systems (HIS), Electronic Medical Records (EMR), Enterprise Resource Planning (ERP), and Customer Relationship Management (CRM) systems. 

  LabWare has native tools that use data-driven configuration to establish HL7, web services, file transfer, or direct database communications with other information systems.

• Flexible Instrument Interfacing Tools

  LabWare includes robust interfacing tools to enable unidirectional or bidirectional communications with laboratory instruments, plate readers, liquid handling/robotics platforms, and laboratory instrument data analysis software.

  LabWare's built-in ASTM communications module establishes unidirectional or bidirectional communications with clinical laboratory analyzers via ASTM or proprietary instrument-specific message formats.

  LabWare’s integrated LabStation instrument interfacing tool can interface with various laboratory instruments via serial RS-232 communications (COM ports) or file-based import/export. LabStation parses the instrument output and automatically enters the results into LIMS, or results can be manually entered upon your review and approval.

  LabWare also supports bidirectional communications with third-party instrument data acquisition tools, such as Data Innovations. It has a standard HL7 interface to the Data Innovations Instrument Manager^TM Software.

• Outreach

  The following LabWare outreach tools support the delivery of customer service excellence:

  • Online portal for physicians and nurses, featuring an intuitive dashboard with access to order status, patient results, and testing information
  • LabWare's contact manager can document panic result calls and other interactions with ordering practitioners
  • Management summary reports that detail physician ordering patterns
  • Rules engine provides flexibility to ensure prompt follow-up for special case patients
  • Inventory management tools that track client supply inventories
  • Management of client demographic information and preferences