LabWare Bioanalysis LIMS |
ThermoFisher Watson LIMS |
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In Vivo PK Studies |
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LIMS Validation Services
LabWare Testing and Validation Services eliminate unnecessary effort and focus on the compliance activities and deliverables that create measurable value for your LIMS.
LIMS Validation Basics
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What is LIMS Validation?
LIMS validation is the process of demonstrating, through documented testing, that a laboratory information management system performs as intended and meets the regulatory and business requirements for which it was implemented.
In regulated industries, that documentation is not optional. Regulatory bodies including the FDA, EMA, and national health authorities require evidence that computerized systems used to generate, process, or store data are functioning correctly and that the data they produce is reliable.
When it comes to validation, it's not just about checking the software itself, but the entire system as a whole. This includes all the different parts that work together in your lab, like the workflows you've set up, the controls for entering data, the connections to instruments, and the way results are reported. Just validating the basic software isn't enough; you need to make sure the whole system is working correctly as it's actually being used.
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Why LIMS Validation is Required
Laboratories operating under the following regulatory frameworks are required to validate computerized systems used in their work:
FDA 21 CFR Part 11 applies to electronic records and electronic signatures in the United States. Any LIMS used to generate or store data that supports regulatory submissions must meet Part 11 requirements, including audit trail controls, access controls, and electronic signature integrity.
EU Annex 11 is the European equivalent for computerized systems used in pharmaceutical manufacturing and testing. It requires suppliers to demonstrate system fitness and users to maintain validation documentation throughout the system lifecycle.
GAMP 5 is a set of rules that helps companies make sure their computer systems are working correctly. It's like a checklist to ensure everything is in order. For example, when we talk about LIMS products like LabWare, they fall under a specific category - Category 4 software. This means they're commercial products that can be adjusted to fit the needs of the company using them. Because LabWare has already tested and confirmed that its basic software works properly, companies using it don't have to start from scratch. Instead, they can focus on making sure the system they've set up meets their specific needs and requirements. This saves time and effort, as they don't have to recheck everything that's already been tested. It's all about making sure the computer systems are reliable and do what they're supposed to do, without having to redo work that's already been done. This approach helps companies use their resources more efficiently and ensures that their systems are working as they should.
ISO/IEC 17025 requires testing and calibration laboratories to manage and validate the software they use. For laboratories seeking or maintaining accreditation, documented LIMS validation is part of the accreditation evidence package.
GLP (Good Laboratory Practice) requires non-clinical research laboratories to validate computer systems used in study management and data collection.
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IQ, OQ, PQ: The Three Stages of LIMS Validation
LIMS validation is typically structured around three qualification phases. Each builds on the previous and produces documentation that becomes part of the validation record.
IQ (Installation Qualification) is a process that checks if a system has been set up correctly in its intended environment. This includes looking at the hardware, the operating system, how the database is configured, and the software components. Basically, IQ makes sure that what was actually installed matches what was originally specified. It's like a checklist to confirm everything is in place and working as it should be.
OQ (Operational Qualification) tests that the system operates as designed under defined conditions. For a LIMS, this includes testing individual configured functions such as sample login screens, test assignment logic, result entry controls, and report generation. OQ scripts are executed against the functional requirements and results are documented.
PQ (Performance Qualification) is a crucial step that checks if the system is working correctly from start to finish. It's like a test run, but instead of just pretending, it uses real-life data and scenarios to see how the system handles them. This test is done in an environment that's as close to the real thing as possible, so it's like a dress rehearsal for the system. If the PQ is successful, it gives us the confidence that the system is good to go and ready for actual use.
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Pre-Validated LIMS: Reducing the Validation Burden
For labs that need to get up and running quickly (within 30 days), a pre-validated SaaS solution is a great option. It comes with a core system has already been tested and approved by LabWare. They've done the heavy lifting by creating a validation package that's been thoroughly documented. This reduces the amount of work you need to do to validate the system, as you'll only need to focus on the parts that are specific to your lab's workflows.
This is especially important for quality control laboratories testing medicines, biopharmas, and those that offer contract services, as they often have to meet very tight deadlines or don't have enough people to do the validation work. Pre-validated solutions are also becoming quite attractive for companies in start-up or SMB food and beverage testing, water and environmental testing, and cannabis testing laboratories. Doing pre-validation doesn't mean the customer doesn't have to check that their system is working correctly, but it does make the process a lot faster and easier. It saves them a lot of time and effort to get their system up and running smoothly.
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Validation Throughout the System Lifecycle
LIMS validation is not a one-time activity completed at go-live. Regulated laboratories must maintain their system in a validated state throughout its operational life. Any change to the system, whether a configuration update, a new instrument interface, or a software upgrade, requires a documented assessment of the change's impact on the validated state and, in most cases, a degree of requalification.
LabWare has a system in place to manage changes and issues. This helps keep everything running smoothly. Our validation services team is there to support customers when changes are made to the system. We do things like assess the impact of changes, update test scripts, and provide summary reports. This way, customers can be sure that their initial investment in validation is still protected as the system changes and grows over time.
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ALCOA+ and Data Integrity in LIMS Validation
Regulatory agencies do not just check whether a LIMS has been validated. They check whether the data the LIMS produces can be trusted. The framework they use to assess that is ALCOA+, a set of data integrity principles originally developed by the FDA and now widely adopted across global regulatory bodies including the EMA and WHO.
ALCOA+ stands for: Attributable, Legible, Contemporaneous, Original, Accurate, plus the extended principles of Complete, Consistent, Enduring, and Available.
Understanding how LIMS validation maps to each of these principles helps regulated laboratories prepare for inspections and understand what a properly validated system actually delivers.
Attributable: Every data entry, change, or deletion must be traceable to the person who performed it. A validated LIMS enforces this through role-based access controls, individual user login requirements, and an audit trail that records who took each action and when. Validation testing verifies that these controls work as configured and cannot be bypassed.
Legible: Data needs to be clear and recorded right away. When we check that our laboratory systems are working properly, we make sure that the machines are sending results directly into the system, so people don't have to write them down by hand.
Contemporaneous: We also check that the system is putting a timestamp on each entry automatically, without anyone having to do it manually. This way, we can trust that the data is accurate and was recorded at the exact time it was created.
The first result that is recorded needs to be kept safe. A good Laboratory Information Management System (LIMS) makes sure that the original data is not overwritten and that the raw results are kept together with any calculations or changes that are made later.
Original: When we do OQ testing, we check to make sure that the system protects the original data when results are entered and that it keeps a record of any changes that are made, including why the change was made. This way, we can always go back and see what the original result was and what changes were made to it.
Accurate: Data must reflect what actually occurred. Validation testing of calculated fields, units of measure, pass/fail logic, and reporting outputs confirms that the system performs calculations correctly and consistently under all configured conditions.
+Complete, Consistent, Enduring, and Available: These extended principles address the system's ongoing behavior. A validated LIMS requires that all relevant data fields be captured (Complete), that the same inputs produce the same outputs across different users and sessions (Consistent), that records are retained and protected over time in accordance with regulatory retention requirements (Enduring), and that data can be retrieved on demand during an inspection (Available).
Validation is like a safety net that proves a laboratory's system is working correctly. It gives them a paper trail to show auditors that their LIMS follows certain rules. These rules are called ALCOA+ principles.
When a lab does validation right, they get a record of tests that confirm their system is doing what it's supposed to do. This way, they can show that each part of the ALCOA+ principles is being followed.
Without validation, a lab can't really say for sure that their system is enforcing these important principles. It's like having a checklist to make sure everything is in order. With validation, labs can be confident that their system is behaving as it should, and they have the records to prove it.
LabWare's Approach to LIMS and ELN Validation
LabWare recommends a life-cycle validation approach for its customers based on the principles outlined in GAMP for Category 4, Commercial-off-the-shelf software (COTS) with configuration. LabWare has already qualified its LIMS and ELN, so a customer can follow a risk-based testing approach that focuses on the validation (or verification) of the configuration implemented to satisfy the customer’s user, business, and regulatory requirements.
LabWare validation services work with the customer to create a validation package that includes testing to verify the proper installation of the LabWare product(s), the proper operation of configured objects (based on the defined user and functional requirements), and that the system satisfies the business process for which it was implemented.
LabWare consultants work with the customer to identify the system’s business and regulatory risk and the complexity of configuration as defined by the functional requirements. The outcome of the risk and complexity assessments is then used to prioritize the validation efforts to ensure that high risk and complexity areas are properly mitigated through testing or by external processes such as work instructions or SOPs. The result is a high-quality system that has been properly tested and documented.
For LabWare customers who are not bound by regulation to validate their system, LabWare recommends that the customer still invests in some level of testing or verification to identify and remediate any system issues that could impact business continuity after go live. The same risk-based principles apply to ensure both a right-sized testing effort and a high-quality system.
LabWare Validation Services Team is ready to provide the appropriate level of guidance, involvement, and service required to satisfy the customer's regulatory and non-regulatory expectations.
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More About LabWare Testing and Validation
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What are LabWare's Validation Services?
LabWare offers customers a wide range of validation services to assist LabWare customers with validating new implementations and/or maintaining previously implemented and validated systems in a validated state. These services include:
- Process and user requirements definition
- Strategy and planning
- Creation of required validation deliverables (requirements specification, test scripts, summary reports, etc.)
- Test script execution
- Test execution support including defect management and summary reporting
- Risk and impact assessments
- Assistance with system-specific SOPs (e.g., LIMS Administration, Change and Issue Management)
- Assistance with master data verification strategy and planning
LabWare validation services can assist with other system validation activities and deliverables specific to customer validation procedures. Please contact your LabWare Account Manager to discuss your organization's specific validation needs.
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Why Choose LabWare for Validation Services?
LabWare views validation as a means to improve project integration from the outset, not as just a final step in the implementation process. LabWare's validation professionals take an active role from the beginning of the software integration project – as the system is being configured – and continues with quality assurance activities at each subsequent phase. Each LabWare validation professional is not only certified to configure LabWare LIMS but also has years of experience in software validation in both regulated and non-regulated industries.
LabWare's internal Quality Systems include comprehensive industry compliant project (SDLC) and validation documentation to support our software. LabWare's validation professionals are positioned to support the validation of a small single instance LIMS deployment or can develop and implement a tailored validation strategy for a global deployment model.
If a customer has limited experience or resources to carry out validation, the LabWare Services Team will manage all or part of the validation effort from strategy definition, SOPs, deliverables identification and creation, execution, and summarization Usage Certification. LabWare can provide the necessary resources to ensure that the LabWare LIMS/ELN integration is in a Qualified State. The LabWare Validation Services team will ensure that the customer LIMS system validation is complete, compliant, and the customer is confident, self-reliant, and audit-ready!
LabWare's years of experience, direct involvement with the product developers, and education in current validation trends makes the LabWare Validation Services team the best choice for validation resourcing needs.
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What Regulatory Bodies Say About Validation?
Many of LabWare’s customers operate in regulated industries and face the challenging task of performing some level of validation and/or verification of their computer applications.
The FDA defines computer validation as “ Confirmation by examination and provision of objective evidence that software specifications conform to user needs and intended uses, and that the particular requirements implemented through software can be consistently fulfilled.” Whereas verification is defined as “ ... providing objective evidence that the design outputs of a particular phase of the software development life cycle meet all of the specified requirements for that phase... ”.
While the FDA and other regulatory bodies define a validated (or verified) system, they provide little to no insight into actually validating (or verifying) a computer system.
LabWare helps companies define, plan, and execute a validation/testing strategy that gives the customer confidence that they have implemented a high-quality system that meets their business needs while also satisfying regulatory requirements.

