Company Description
LabWare is a leading Laboratory Informatics Company, supplying, installing, and maintaining the LabWare Laboratory Information Management System (LIMS) and Electronic Laboratory Notebook (ELN) to laboratories in more than one hundred twenty-five countries.
For more information, go to www.labware.com
Services Responsibilities and Expectations
- Interface with customers to gather User Requirements
- Participate in Gap Fit
- Configuration and deployment of LabWare Products
- Introduction to interfaces with external applications
- Implement instrument integration with LabWare products exposure
- Develop and maintain superior LabWare product knowledge
- Ability and willingness to work with a team
Technical Skills
- Proficiency in Microsoft Office products (PowerPoint, Word, Excel, Access)
- Proficiency in Crystal Reports Development a plus
- Understanding of database concepts such as SQL, tables, and fields
- Understanding of programming, proficiency in at least one language
- Understanding of Project management
Additional Requirements and Soft Skills
- Bachelor’s degree or higher in one of the following disciplines:
- Computer Science,
- Information Management Systems
- Physical Science
- Mathematics
- Statistics
- 0-2 years of work experience in a laboratory, IT setting, or professional work environment
- Strong analytical and problem-solving skills
- Adept in self-learning
- Attention to detail
- Excellent organizational, time management, and follow-through skills
- Strong customer service skills
- Self-motivated
- Interpersonal and communication skills (verbal and written)
- Positive attitude, ability to motivate customers, and establish credibility
- Ability to accommodate at least 50% overnight travel and schedule flexibility
- Must demonstrate a strong aptitude for IT and have a genuine interest in technology.
- Should be able to execute work instructions and complete work packages in the designated time.
- Possessing a driver’s license and access to personal transport is a prerequisite as travel to customer sites is required.
- Flexibility with regards to working hours is required
Good Corporate Citizenship
- Professionally represent LabWare at customer site (image and conduct)
- Achieve and retain LabWare Consultant Certification
- Maintain training records
- Dedicated LabWare Employee
- Timely submission of Time/Expense/Status Reports
