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Customer Testimonials
  • "LabWare is dedicated to laboratory applications, is well staffed by knowledgeable employees and is responsive. They have a global presence and will probably be around for the long-term."
  • "Support for the LIMS is excellent."
  • "Great LIMS - best I have ever worked with. Great flexibility, and allows in-house development of configured solution."
  • "Endless opportunities to tailor to our needs."
  • "If you can think of it, LABWARE will be able to do it."
  • "Great Product, great conferences, user configuration, business specific implementations, forums to directly share information and ideas to the founder and developers of LabWare LIMS."
  • "Configurable in a demanding and ever changing environment enabling rapid development and compliance."
  • "It can pretty much do whatever you want it to do."
  • "Great visual workflows, ease of use, keep up to date with the forum on what other people are doing and how to fix things."
  • "Meets all the needs of this laboratory. Never failed to provide a solution for any test required of it."
  • "We found that LabWare is capable to satisfy all our needs. we didn’t identify any shortfalls yet."
  • "Robust and functional."
  • "LabWare conference a great forum. Highly configurable. Modularity a major plus."
  • "Reputable brand. Worldwide support."
  • "We can do anything with this product."
  • "Definitely meets our needs."
  • "Easy to use and relatively easy to configure for individual requirements."
  • "Good support and expert knowledge in solving problems."
  • "Product is dynamic and outstanding."
  • "Simple and easy to use interface."
  • "Very configurable and easy to learn."
  • "Very happy."
  • " We consider it the best LIMS on the market."
  • "The system is very powerful."
  • "Excellent product."
  • "LabWare is a highly flexible and configurable system."
  • "Very user friendly and flexible."
  • "In my opinion, LIMS generally meets the real need of the lab."
  • "Excellent overall system, very robust."
  • "Huge range of possibilities."

LabWare LIMS is used in many of the world’s largest oil refineries and the LabWare Process Industry Template provides a pre-configured, best industry practice solution. This is an “out of the box” assembly of LabWare LIMS modules and workflows well-proven in hundreds of process operations around the world. We can generally meet stated LIMS requirements with out-of-the box functionality and a small amount of configuration.

LabWare’s modular approach provides fast-track implementation, but still allows access to the full power of LabWare LIMS configuration capability to meet your special needs. We never customize applications and consequently you are completely future-proofed with easy upgrades as computer technologies develop over time.

LabWare LIMS provides “Best Practice” lab workflows typically as follows:

LabWare LIMS provides a full featured sample management system including sample creation & reception, test & work assignment, results entry, specification/ limit checking, review & approval, and certificate/ report generation.

LabWare LIMS also provides other rich functionality “out of the box” in a modular approach - such as instrument integration, laboratory inventory (e.g. lab chemical stock), standards & reagents, QC batch management, SQC charting and much more. We supply all these as part of LabWare LIMS as a base delivery for a Refinery installation. If you want extra LabWare LIMS modules in the future, you can download and add them in from the LabWare website free of charge at any time.


A comprehensive Process Scheduler allows process unit based scheduling according to specified times for various sampling points. The scheduling including holiday periods and plant shutdowns can all be monitored and controlled from a single ergonomic spreadsheet style interface.
Some of the benefits that may be achieved through the introduction of LabWare LIMS include:
Streamlined laboratory operations
  • Eliminate paper, automate routine tasks
  • Automatic data capture from lab instruments
  • Stop manual transcription, eliminate errors
  • Increase sample throughput, turnaround-time and productivity
  • Improved workload planning and optimization
  • Improved management of instruments and lab inventory
Improved service to the plant & business operations
  • Automate/streamline the login process
  • Standardization and automation of simple and complex calculations
  • Get test results back faster – including use of SMS, email and inter/intranet
  • Automatic communication with ERP/PIMS/MES
  • Use of trends & charts versus tables of numbers
  • More professional certificates & reports
  • Spot problems and non-compliance earlier, and release product faster
  • Speed up troubleshooting
More, better and faster management information
  • Management dashboards including KPIs
  • Summary & performance reports plus graphs & charts
  • Analysis via Excel and other advanced reporting tools
Improved regulatory compliance
  • Strict access controls and approval mechanisms
  • Secure on-line audit trails and data version control
Higher Return on Investment and future proofing
  • Configured packaged solution with customer-driven development program
  • Industry standard strategic IT platform
  • User friendly system administration tools