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Customer Testimonials
  • "LabWare is dedicated to laboratory applications, is well staffed by knowledgeable employees and is responsive. They have a global presence and will probably be around for the long-term."
  • "Support for the LIMS is excellent."
  • "Great LIMS - best I have ever worked with. Great flexibility, and allows in-house development of configured solution."
  • "Endless opportunities to tailor to our needs."
  • "If you can think of it, LABWARE will be able to do it."
  • "Great Product, great conferences, user configuration, business specific implementations, forums to directly share information and ideas to the founder and developers of LabWare LIMS."
  • "Configurable in a demanding and ever changing environment enabling rapid development and compliance."
  • "It can pretty much do whatever you want it to do."
  • "Great visual workflows, ease of use, keep up to date with the forum on what other people are doing and how to fix things."
  • "Meets all the needs of this laboratory. Never failed to provide a solution for any test required of it."
  • "We found that LabWare is capable to satisfy all our needs. we didn’t identify any shortfalls yet."
  • "Robust and functional."
  • "LabWare conference a great forum. Highly configurable. Modularity a major plus."
  • "Reputable brand. Worldwide support."
  • "We can do anything with this product."
  • "Definitely meets our needs."
  • "Easy to use and relatively easy to configure for individual requirements."
  • "Good support and expert knowledge in solving problems."
  • "Product is dynamic and outstanding."
  • "Simple and easy to use interface."
  • "Very configurable and easy to learn."
  • "Very happy."
  • " We consider it the best LIMS on the market."
  • "The system is very powerful."
  • "Excellent product."
  • "LabWare is a highly flexible and configurable system."
  • "Very user friendly and flexible."
  • "In my opinion, LIMS generally meets the real need of the lab."
  • "Excellent overall system, very robust."
  • "Huge range of possibilities."

LabWare Statement of Conformity

Purpose: The purpose of this statement is to establish LabWare’s position regarding compliance of LabWare LIMS and LabWare ELN with its specification and generally accepted practices for ownership of GXP or Validated software products.

Statement: LabWare LIMS and LabWare ELN are intended for use in regulated laboratories. Our QA process are designed to ensure compliance with its specification and to be consistent with the principles outlined by GLP, GALP, cGMP, and ISO. LabWare LIMS and LabWare ELN are designed in accordance with GAMP and ISO 9001:2000 guidelines and operates in such a way that:
  • allows configuration instead of programmed customizations;
  • contains internal configuration-change-control auditors;
  • all raw data modifications are audited;
  • configuration can be centrally maintained;
  • permits language and terminology translations without compiling source code;
  • supports database configuration changes without compiling source code;
  • conforms to the requirements for a "Closed System" as defined by 21 CFR Part 11;
  • GAMP 5 Guidelines define as a "Category 4 - Configurable Software Package",
Development of LabWare LIMS and LabWare ELN uses a fully documented Spiral Life-Cycle development methodology. LabWare’s Quality System consists of Standard Operating Procedures (SOPs) governing the entire development life cycle and on-line systems that control and document all software changes. The Quality System is continuously being improved and is audited extensively by LabWare’s customers and our internal ISO trained auditor.

LabWare LIMS and LabWare ELN are extensively tested prior to each software release. Formal Test Plans and Scripts are utilized. A "traceability matrix" is used to cross-reference functional requirements to user documentation and test plans. An external validation consultant reviews executed scripts and signs off on the release to assure that the system does what it purports to do.

Every version of LabWare LIMS and LabWare ELN has been audited by numerous companies against ISO and GAMP guidelines. No company has decided not to purchase the software because of validation concerns. In addition, no LabWare customer has been unable to validate the installed system.

LabWare is open to audits by any customer or regulatory agency, and all Quality System documentation is available for inspection and review.