#1 Laboratory Software for the Healthcare Industry

Laboratory automation solutions that drive quality healthcare results, operational
efficiencies, fiscal management & regulatory compliance.

Diagnostic

Public Health

Veterinary

Genomics & Molecular Pathology

Anatomic Pathology

Phlebotomy

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Instrument Interfacing Tools

Integrated ELN

Laboratory Information System (LIS)

MOBILE

Laboratory Workflow Tools
LabWare's flexible workflow tools automate clinical test order processing through the entire order life cycle.

LabWare’s configurable order management, specimen collection, and accessioning tools address various situations, including manual order entry, CPOE via an automated interface with HIS or EMR, interface with another LIS, and import of batch order files. Other integrated features include sample collection/phlebotomy, built-in tools to capture ICD-9/10 codes with medical necessity checking, recurring orders, cloning and merging orders, double data entry, question forms, and label printing.

Use quality management tools, including configurable Westgard rules, multi-level Levey-Jennings plots, and standard and reagent management of supplier details, lot numbers, and expiry dates. LabWare also has interfaces established to third-party quality control management systems, such as the Bio-Rad Interlaboratory Program and Randox Acusera.

LabWare’s plate management and Electronic Laboratory Notebook (ELN) modules work together seamlessly to streamline and automate the preparation and testing of multi-well plates for a variety of workflows (ELISA, DNA extraction, sequencing).

Reports are created according to the preferences of the recipient, the format/template for preliminary and final reports, units, delivery time, and mode of delivery.

The integrated Contact Manager module provides an automated phone queue for streamlined management and documentation of all follow-up communications to clinicians regarding orders and test results. The Patient Manager module provides convenient access to all available laboratory test/result data, encounter details, charges and billing information, attached documents and files, clinical history, and demographic details, including family relationships.

The integrated Charge Manager module accumulates charges to invoices and accounts according to contracts and accounts defined for the submitting organization. Invoices can be reviewed, adjusted if necessary, printed, and closed as per the contract's requirements. Other features include volume discounting, managing local tax requirements, and multiple currencies for pricing and invoicing.
Laboratory Management Tools
LabWare streamlines the effort involved with creating or modifying analytical methods with flexible test catalog setup capabilities, including:
- Version-controlled definition of test methods, including automated calculations, interpretations, and reportable flags
- Integrated tools to map tests to LOINC codes and results & organisms to SNOMED codes
- Results conversion to address the conditional determination of appropriate reporting units
- Test and laboratory-specific rules for auto verification, turnaround time, and sample stability criteria
- Configurable and version-controlled reference range manager which allows user-defined parameters, text-based limits, test notes, and delta checks by percentage or absolute and custom delta calculations
- LabWare’s powerful Rules Manager enables the lab to create and manage conditional logic for flagging, alerts, reflexes, comments, auto verification, and reporting units.
LabWare LIMS includes the following workflow management tools that help laboratories improve customer service, streamline laboratory operations, maintain regulatory compliance, and conduct clinical research.
- Scheduling tools for scheduling of patient appointments as well as lab resources such as equipment and rooms
- Configurable flags that can be applied manually or through automated rules to patients, samples, and orders for cancer team review, research, and other follow-up actions
- Supplier management, lab supply request and fulfillment management, and lab supplies inventory tracking
- Recipe, formulation, and QC tools for media and reagent preparation
- Analyst training and certification, including course scheduling
- Document management tools, including workflow, check-in, and check-out functionality
- The Project Manager provides the capability to manage samples and testing campaigns for outbreaks, disease surveillance, and clinical research.

Interoperability Tools - HL7 & Web Services

LabWare can easily interface with other enterprise information systems such as Health Information Systems (HIS), Electronic Medical Records (EMR), Enterprise Resource Planning (ERP), and Customer Relationship Management (CRM) systems.

LabWare has native tools that use data-driven configuration to establish HL7, web services, file transfer, or direct database communications with other information systems.
Outreach Tools
The following LabWare outreach tools support the delivery of customer service excellence:
- Online portal for physicians and nurses, featuring an intuitive dashboard with access to order status, patient results, and testing information
- LabWare's contact manager can document panic result calls and other interactions with ordering practitioners
- Management summary reports that detail physician ordering patterns
- Rules engine provides flexibility to ensure prompt follow-up for special case patients
- Inventory management tools that track client supply inventories
- Management of client demographic information and preferences

Diagnostic Labs

LabWare’s Clinical Health Solution enables reference laboratories, hospitals, and other health care facilities to streamline the complete clinical order lifecycle for all medical laboratory disciplines, including biochemistry, hematology, microbiology, molecular/genomics, anatomic pathology, serology, immunology, virology, and urinalysis.

Explore Key Features
LabWare supports clinical laboratory automation and paperless operations with native tools that simplify interfacing with various laboratory analyzers and robotics platforms and a configurable rules engine to enable, expedite, and increase the efficiency and effectiveness of laboratory operations.

Key features include:
- Configurable management dashboards that summarize and visualize key performance metrics and work status.
- End-to-end specimen tracking, including genealogy, real-time workflow status monitoring, and location.
- Pre-analytic workflow, including sorting/aliquoting, routing to the appropriate lab section, and specimen preparation.
- Testing workflow, including sample preparation, QCs, reagents, and instrument management.
- Flexible integration platform with an expansive list of connection drivers for interoperability, including interfacing with laboratory analyzers, analysis software systems, lab automation systems, and external applications.
- Post-analytics, including calculations, result in interpretation, annotation, and execution of rules to automate reflex testing, comments, auto verification, and technical and clinical review.
- Phlebotomy, including outpatient collection centers and wards.
- Creation and distribution of preliminary, final, and amended reports through the mode preferred by the recipient (web portal, hard copy, fax, email, HL7 interface message)
- The physician web portal provides easy access to submit test orders and receive laboratory reports.
- Client invoicing and contract and pricing catalog tools.

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Public Health

LabWare complete public health LIMS solution includes all the necessary functionality required by a public health lab to enable workflow automation, increased efficiency and throughput, timely reporting & improved data exchange for disease surveillance, food safety, and monitoring for environmental and bio/chemical terror threats.

Explore Key Features
- Lab configurable workflows that can easily accommodate new/revised workflow steps and new assays or instruments.
- Intuitive dashboards that provide real time visualization of workflow status and key performance metrics
- Powerful and flexible data analytics, query, and reporting tools.
- Improved turnaround time with dynamic graphical indicators showing specimens approaching TAT limits.
- Improved compliance with QC & standards management and tracking tools.
- Flexible integration platform with an expansive list of connection drivers for interoperability including interfacing with lab instruments, analysis software systems, lab automation systems, and government & other external applications.
- Submitter portal for order submission and retrieval of lab reports.

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Veterinary

LabWare's powerful laboratory workflow management tools help veterinary diagnostic & research labs.

Explore Key Features
- Improved customer service resulting from the timely and accurate distribution of reports through the preferred delivery method, including HL7, email, fax, or hard copy.
- Secure select agent inventory tracking and distribution with a comprehensive chain of custody.
- Flexibility to quickly adapt the LIMS configuration to accommodate business changes and new testing workflows.
- Ability to upgrade to new software versions and take advantage of the capabilities delivered by new modules.
- Simplified user training resulting from the use of custom screens created using LabWare visual workflows.
- Improved turnaround time due to high visibility to pending work status throughout the organization.

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Genomics & Molecular Pathology

LabWare’s comprehensive molecular LIMS solution enables genomics and molecular pathology labs to efficiently manage a variety of frequently changing multi-step workflows, including nucleic acid extraction and quality testing, multiple PCR methodologies, library preparation, and QC, sequencing (NGS & Sanger), microarrays, flow cytometry, LC-MS, LC-MS/MS, karyotyping, FISH, and more.

Explore Key Features
- End-to-end specimen tracking, including genealogy, real-time workflow status monitoring, and location.
- Workflow automation using a flexible workflow designer that simplifies implementing changes to workflows as technology and lab practices evolve.
- Flexible integration platform with an expansive list of connection drivers for interoperability, including interfacing with molecular instruments, analysis software systems, lab automation systems, and external applications.
- Powerful analytics, query, data visualization, and reporting tools.
- Configurable worklist queues and TAT tracking.
- Configurable rules engine allows your lab to quickly implement conditional actions to automate operations.
- Standards and reagents manager- manages inventory, lot numbers, vendor IDs, and expiry dates for controls, standards, and reagents.

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Anatomic Pathology

LabWare’s anatomic pathology solution is available as a robust standalone system or as part of a wholly-integrated clinical laboratory solution.

Explore Key Features
Powerful workflow management tools include:
- Powerful reporting tools that enable the inclusion of annotated images in reports, convenient access to canned text phrases, the ability to produce a cross-lab discipline report, and editing capabilities similar to Microsoft Word.
- Convenient attachment of items to the case record including image files, voice dictation files, and requisition details.
- Robust storage and tracking tools to manage all case objects: specimens, blocks, and slides.
- Case event log reports that provide a chronological history of all activities relating to a case.
- Comprehensive gynecological cytology workflow and management tools.
- Seamless management of tissue samples shared with other laboratory departments.
- Flexible integration platform with an expansive list of connection drivers for interoperability, including interfacing with digital pathology systems, stainers, slide printers, and external applications.
- Configurable flags that can be applied manually or via automated rules to patients, samples, and orders for cancer team review, research, and other follow up actions.
- Robust rules engine provides flexibility for reflex/confirmatory tests, correlations, and QA protocols.
- Integrated Charge Manager module enables automated charge capture/billing.
- Powerful search capability provide flexibility to find cases by configurable criteria including SNOMED codes, free text phrase, diagnosis, or flag category.

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Phlebotomy

LabWare's phlebotomy solution suits the needs of different order processing scenarios, such as routine ward collection rounds and outpatient clinics. Seamlessly integrate your phlebotomy operations with order processing. Phlebotomists are provided with comprehensive information about sample types, sample volumes, specimen collection tubes, storage conditions, and draw instructions automatically derived from the original test order.

Explore Key Features
- High visibility to STAT orders.
- Flexibility to record test specific patient data needed such as fasting, height or weight, at time of specimen collection.
- Flexibility for enforced positive patient and order identification before sample collection.
- Outpatient phlebotomy appointment management.
- Automatic printing of specimen labels and collection sheets in batch or at the point of collection.
- Ability to log specimen collection issues for follow up and management statistics purposes.